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Windows 10 Upgrade Woes

Coastal Computer - Thursday, February 18, 2016

With the release of Windows 10, many people have expressed their woes about the lackluster experience in return for troublesome upgrades to the new operating system.



Any operating system that no longer receives critical security updates, such as Windows XP or windows Server 2003 should be upgraded without hesitation. In this article we’ll be talking about whether a business should upgrade from an operating system that is still currently supported. And to be more specific, we’ll be discussing upgrading from Windows 7 to Windows 10 at your business.

Whenever a new operating system is announced, many people want to upgrade to check out the new features. Businesses need to take extra care when it comes to evaluating an operating system upgrade. Implementing a new operating system often requires new hardware and a period of training or adjustment for staff which leads to a loss of productivity. It's important that the return in investment yields improved productivity over a sustained period of time to make sense to upgrade.

Wait for a Stable Operating System with Long-Term Support

We caution our clients against upgrading their business computers until we can be sure the new OS will be a stable platform, and one that will continue to be supported for a reasonable amount of time in the future.

From what we've seen with Windows 10 so far, the upgrade path is not smooth. You might call it a rocky road. The first set of issues that most people encountered simply had to do with the installation. Some people did not have the necessary space, or were required to perform a clean install. To make matters worse once the installation was complete there were issues with activation and also a persistent error from automatic updates.

Users have reported a range of compatibility issues with different software. Most notably with web browsing, and particularly on Google Chrome. Windows 10 also makes it a challenge to alter the browser away from the new Microsoft Edge browser which replaces Internet Explorer in the new operating system.

Newer Devices are the Focus for Windows 10

To be fair, Microsoft is addressing issues with upgrades as they arise. However, despite their efforts, Microsoft has made it clear that their focus is on supporting newer systems that are more capable of running the Windows 10 operating system. Some devices on older systems are not supported in Windows 10, or they do not have drivers available yet from the manufacturers of those devices.

Considering the challenges with installation, the problems after installation, and the time adjusting to a new platform, we do not recommend our clients to upgrade to Windows 10 at this time. This is especially the case for our clients who are using Windows 7. As we evaluate the stability of Windows 10 it seems likely that Windows 8 users can achieve some benefits for devices that are able to upgrade to the new operating system easily. We anticipate this possibility at some point, but don’t recommend upgrading at this time from Windows 8.

Feel free to check in with us as time goes on and we’ll be happy to tell you when we feel it’s sensible to upgrade to the next operating system. We will also be looking at the support cycle for Windows 10 as it develops to determine whether or not this is a long-term product for Microsoft or whether there will be another iteration which follow shortly.

For our business users who are using the Windows 7 platform we recommend that you continue using that platform and when you evaluate your next operating system upgrade it's likely that you will upgrade the hardware at the same time to make a more seamless transition. It's better to plan for this now and to continue to use your windows 7 systems to their full capabilities.